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CenturyLink Inc. & Heidi Heiser – High-Pressure Sales Culture

Heidi Heiser, a Former Customer Service and Sales Agent for CenturyLink from August 2015 to October 2016, Allegedly Lost Her Job after Blowing the Whistle during the Course of a Companywide Question-and-answer Session on an Internal Message Board

Heidi Heiser alleges that her job at CenturyLink was terminated soon after notifying Chief Executive Officer Glen Post of an alleged scheme during a companywide question-and-answer session held on an internal message board, according to a lawsuit filed this week in Arizona state superior court currently under review by attorneys Joe Peiffer and James Booker.

Peiffer Wolf Carr & Kane securities practice lawyers are investigating recovery options on behalf of issues related to CenturyLink Inc.’s alleged high pressure sales culture and would like to talk to people who believe they’ve been victimized.

Customers who believe they may have lost money in activity related to CenturyLink Inc.’s alleged high pressure sales culture are encouraged to contact attorneys Joe Peiffer or James Booker with any useful information or for a free, no obligation discussion about their options.

Heidi Heiser, who worked from her home for CenturyLink as a customer service and sales agent from August 2015 to October 2016, claims she was allegedly fired for blowing the whistle on her former telecommunications company’s high-pressure sales culture that allegedly had customers paying millions of dollars for accounts they didn’t request, according to the aforementioned lawsuit.

Heidi Heiser Alleges that She Lost Her Employment after Bringing up Worries Regarding Fraudulent Billing Systems

Heidi Heiser alleges that she lost her employment after bringing up worries regarding fraudulent billing systems and a so-called Wells Fargo-Like Scheme, according to the aforementioned lawsuit currently under review by attorneys Joe Peiffer and James Booker.

The Complaint alleges that CenturyLink “allowed persons who had a personal incentive to add services or lines to customer accounts to falsely indicate on the CenturyLink system the approval by a customer of new lines or services.”

Said scheme allegedly would occasionally result in charges that had not been authorized by customers, according to the Complaint.

Heiser’s complaint also makes allegations that she became increasingly worried about what she saw at CenturyLink after news of Wells Fargo & Co.’s regulatory conflicts arose in September.

The Complaint further states that the alleged unauthorized fees amounted to “many millions” of dollars.

Securities Lawyers Investigating

The Peiffer Wolf Carr & Kane securities lawyers often represent investors who lose money as a result of high pressure schemes and are currently investigating CenturyLink Inc.’s alleged high pressure sales culture and would to talk to people who believe they’ve been victimized. They take most cases of this type on a contingency fee basis and advance the case costs, and only get paid for their fees and costs out of money they recover for their clients.

Investors who believe they lost money as a result of CenturyLink Inc.’s alleged high pressure sales culture may contact the securities lawyers at Peiffer Wolf Carr & Kane, Joe Peiffer or James Booker, for a free no-obligation evaluation of their recovery options, at 504-523-2434 or via e-mail at jpeiffer@pwcklegal.com or jbooker@pwcklegal.com.